Your first visit
A little more prepared.
Knowing the shape of a first visit can make it easier to ask questions and say what would help.

What to expect.
Get settled
Tell us what brought you in and whether there is anything that would help you feel more comfortable.
Talk it through
Discuss the visit before it begins. You can ask to have a step explained or take a pause.
Leave with a next step
Go over the options, the questions you still have and what you’d like to do next.
Comfort preferences
What would help you?
Choose anything you’d like to include in your visit plan.
Common questions
Good to ask.
What should I bring?
If you have details of previous care or a list of medicines, bring them along. A few questions written down can help you remember what you want to discuss.
How can I say I’m nervous?
You can mention it at the start. Say what has helped before, or ask to talk through the visit and agree a way to pause.
Can we talk about costs first?
Yes. Ask what the visit includes and what would be discussed separately before deciding on a next step.
How do I use the visit plan?
Choose a reason for your visit, preferred timing and any comfort preferences. Download a copy to keep for a conversation about arranging your visit.